Terms and Conditions

Welcome to our online saree store (referred to as “we”, “us”, “our” or the “Website”). By accessing or using this Website, you (“you”, “your”, “user”, “customer”) agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use our Website.

This page is for general informational purposes only and does not constitute legal advice. Please consult a qualified legal professional to review and customize these Terms for your specific business.

1. Eligibility

By using this Website and placing an order, you represent that:

• You are at least 18 years of age; and
• You are legally capable of entering into a binding contract under applicable law.

2. Use of the Website

You agree to use this Website only for lawful purposes and in accordance with these Terms. You agree that you will not:

• Use the Website in any way that violates any applicable local, state, national or international law;
• Attempt to gain unauthorized access to any part of the Website, other accounts, computer systems or networks;
• Interfere with or disrupt the security or performance of the Website; or
• Use the Website for any fraudulent or harmful purpose.

3. Products and Colours

We specialize in sarees and related products. We make every reasonable effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your device’s display of any colour will be accurate, and slight variations in colour, texture or design may occur due to photography, lighting and screen resolution.

All product descriptions, details and prices are subject to change at any time without notice, at our sole discretion.

4. Pricing, Taxes and Availability

All prices listed on the Website are in Indian Rupees (INR), unless stated otherwise. Prices are subject to change without prior notice. We reserve the right at any time to modify or discontinue any product without notice.

Where applicable, taxes, shipping charges and any other fees will be added at checkout and will be visible before you complete your order.

Product availability is subject to stock levels. We do not guarantee that any particular product will always be available. In case a product is unavailable after you have placed an order, we may contact you to offer an alternative, a revised delivery time, or a refund.

5. Orders and Acceptance

By placing an order on the Website, you are making an offer to purchase the selected product(s) in accordance with these Terms. After you place an order, you may receive an email or on-screen confirmation acknowledging receipt of your order; this does not mean that your order has been accepted.

We reserve the right to accept or reject your order, in whole or in part, for reasons including but not limited to:

• Product unavailability;
• Errors in pricing or product information;
• Payment issues or suspected fraudulent activity;
• Incorrect or incomplete delivery information.

If we cancel your order after payment has been received, we will initiate a refund for the relevant amount in accordance with our Refund Policy.

6. Payment

We may accept one or more payment methods such as credit/debit cards, net banking, UPI, wallets or cash on delivery (where available). Available payment options will be shown at checkout and may change from time to time.

By providing your payment details, you represent and warrant that you are authorized to use the chosen payment method and that the information you provide is correct and complete.

7. Shipping and Delivery

We deliver to select locations within India (and, if applicable, to international locations as specified on the Website). Estimated delivery times are provided for guidance only and are not guaranteed. Delays may occur due to courier issues, customs, force majeure or other events beyond our control.

Risk of loss and title for products pass to you upon delivery of the items to the address provided by you at checkout.

8. Returns, Exchanges and Refunds

Our returns, exchanges and refund practices are governed by our separate Returns & Refund Policy, which should be read together with these Terms. By placing an order, you agree to the terms of our Returns & Refund Policy as published on this Website.

9. User Accounts and Security

You may be required to create an account to access certain features of the Website. You are responsible for:

• Maintaining the confidentiality of your account information and password;
• Restricting access to your device and account; and
• All activities that occur under your account.

You agree to notify us immediately if you suspect any unauthorized use of your account or any other breach of security.

10. Intellectual Property

All content on this Website, including but not limited to text, images, graphics, logos, icons, and layout, is our property or the property of our content suppliers and is protected by applicable copyright, trademark and other intellectual property laws.

You may not reproduce, distribute, modify, display, perform, transmit, or otherwise use any content from the Website without our prior written permission, except for your personal, non-commercial use.

11. Reviews and User Content

If you submit reviews, comments, photos or other content (“User Content”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content throughout the world in any media.

You represent and warrant that you own or otherwise control all of the rights to the User Content and that the User Content is accurate and does not violate any law or infringe the rights of any third party.

12. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill or other intangible losses, resulting from:

• Your use of or inability to use the Website or products;
• Any unauthorized access to or use of our servers and/or any personal information;
• Any interruptions or cessation of transmission to or from the Website; or
• Any bugs, viruses, trojan horses or the like that may be transmitted to or through the Website.

13. Indemnification

You agree to indemnify, defend and hold harmless us and our owners, employees, partners, agents and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses or fees (including reasonable legal fees) that arise from your use of the Website, your violation of these Terms, or your infringement of any third-party rights.

14. Third-Party Links

The Website may contain links to third-party websites that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party websites. Accessing such websites is at your own risk.

15. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information. By using the Website, you consent to our collection and use of your information as described in the Privacy Policy.

16. Force Majeure

We shall not be liable for any failure to perform any obligation under these Terms where such failure is due to events beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, government restrictions, natural disasters, power failures or internet outages.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms, the Website or any products shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.

18. Changes to These Terms

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms at any time. Changes will be effective when posted on this page with an updated “Last updated” date. Your continued use of the Website after any such changes constitutes acceptance of the new Terms.

19. Contact Us

If you have any questions about these Terms and Conditions, please contact us using the details below: